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Designer, Heal Thyself
How creative professionals can practice what they preach to clients and bring more sustainable practices into their own lives. 

by Laurel Saville
April 2009
Most of us working in the world of visual culture are in the business of creating demand for consumption. We are notorious for coveting any shiny new object that keeps us on the bleeding edge of trends. These are not qualities one usually associates with the sustainably minded. However, there are designers and design firms reconciling their personal and professional lives to a greener way of being. They’re recognizing it’s not enough just to encourage clients to be more sustainable. “If all we do is think about paper, ink and production,” notes Aaris Sherin, a professor at St. John’s University and author of SustainAble: A Handbook of Materials and Applications for Graphic Designers and Their Clients, “then when we’ve fixed that low hanging fruit, where do we go and how do we contribute?”

Moment of Truth
The journeys some designers have taken to answer this question are instructive. “One thing kept standing out for me,” says Valerie Elliott, managing director of iD2 Communications in Victoria, B.C., who is also the national sustainability chair of the Society of Graphic Designers of Canada. “I’m in an industry that compels people to buy. I learned that of all the products created, 94 percent ends up as waste and 6 percent ends up as product. Eighty percent of new products will end up as landfill within six weeks,” she points out. Needless to say, she found these numbers “really compelling” and realized, “Many design professionals put their ethics aside when they’re at work, and then pick them up when they walk out the door. That didn’t work for me and my company.”

For David Gibson, founding partner of Two Twelve in New York, which designs information graphics including signage and wayfinding, environmental awareness grew from the younger people in his work and personal life. Designers on staff started bringing up sustainability concerns. Then his domestic partner began pestering him. “It was a personal journey,” Gibson says. “My partner terrorized me if I went to the supermarket without canvas bags. We bought a hybrid car. We bought an old house in Jersey City and started to renovate it using greener materials and recycled and salvaged stuff. The dialogue at the office led me not only to design projects, but also back to my personal life.”


Two Twelve is a New York City-based “…graphic design firm that seeks sustainable solutions to problems of wayfinding, information, and visioning...Whether we are creating a wayfinding system, graphic identity, or publication, our objective is to provide accessible, user-centered design to organizations that communicate with wide cross-sections of the public.”

Words Into Action
For these designers and many others, finding a way to be more sustainable in work and life has become an ongoing passion. For Elliott, it’s a matter of ethics. “The first thing was to recognize that designers have a lot of power and the potential to change behaviors,” she explains. “We realized that we needed to go to our clients with a process. So we created an ethics policy for our company, and before we meet with a client we send that to them, and together we agree to work within this framework.”

Two Twelve has tried to integrate sustainable practices at several levels. Sarah Haun, director of marketing, describes the process. “We’ve always looked at it as a three-prong approach: things you can do in personal life, in the office and on projects. The first two we can achieve ourselves; on the third, we have to be more formal.” This formality takes the form of a Green Checklist that helps keep sustainable design choices front and center as a project progresses. In the office, a Green Team works to keep environmental issues top of mind.


To ensure that the most environmentally-progressive choices are considered in every project, Two Twelve utilizes a variety of sustainability checklists.

“The Green Team’s job is to keep it fun,” Haun says. “It’s on the agenda at every staff meeting. We have announcements and discussions, as well as a Listserv we call Greenspace. We’ve changed office product suppliers; we’re rabid about recycling or reusing everything from computer equipment to take-out containers. We’ve had events to bring up the consciousness level in the office, like showing An Inconvenient Truth after-hours and encouraging people to bring organic food and seasonal produce from the local greenmarket to our potluck lunches.” In fact, the efforts have been so influential that a few staff members have left the firm to pursue full-time careers in the sustainability field.

Elliott also tries to give her business a smaller environmental footprint. “We ensure our business is within the city so our dollars stay here. We all like the most modern computers, but we let ours get a little older and replace them every three years instead of one-and-a-half, which is more typical. We purchased a meter that measures phantom power used. Because we still use natural gas heating in our office, we offset it. We also offset the carbon used by our vehicles and the ferry that ships our printing. We do video conferencing and Skype and travel less.

“Believe it or not,” says Elliott “one of the most difficult changes for me was switching from a paper day planner to an online version. But even uncomfortable changes, step by step, can be done.”

Under Any Circumstance
Of course, if you’re a designer working for a firm whose green interests are restricted to dollars, it’s harder to implement these types of initiatives. But there’s still plenty you can do. Like most self-improvement programs, it just takes a certain amount of diligence to make the kinds of small changes that add up to big effects. “I go from having great ideals to losing them the minute I see new shoes I really like,” admits Eric Karjaluoto of smashLAB, a two-person interactive agency in Vancouver, B.C. But he is also careful not to delude himself. “Sometimes I see things that are like eating a McDonald’s burger and then justifying it by having a diet soda,” he notes, describing his intolerance for greenwashing. “I saw one firm put in their sustainability policies that they had plants in the office to purify the air, and I thought, you know, ‘F you. Who are you trying to kid?’”


smashLAB is a small interactive design studio “…located about a block from Waterfront Station, in the heart of Vancouver. We have a cozy meeting space and make great espresso.”

For Karjaluoto, one of the best places to start is by embracing his own green guilt. “I like fast food, and I drive a minivan,” he says, “So I’m kind of the sustainability anti-Christ, but I really try to do what I can. We bought iPhones and felt huge guilt about it, but then said we weren’t going to buy new phones again for a very long time. We don’t just recycle. We are more critical of the decisions we make, and the more we do that, the easier it becomes.”

Built to Last
Which brings us to another important point about sustainability: It’s not about wearing ugly shoes, eating twigs or using rough toilet paper. “Designers are a different type of consumer,” notes Sherin. “They’re more discerning than the average consumer. For some designers, it’s not about the act of buying, it’s about ownership of this fantastically designed thing that’s a pleasure in and of itself, and is going to be around for 30 or more years.”

Karjaluoto agrees. For him, sustainability has a positive impact on his personal, as well as the planet’s, life. “So many of these things end up becoming elegant changes,” he points out. “I buy fewer and better things that last for life, so I have less shit to clean.”

Whatever you do, the most important thing is to do something. “For 99 percent of us to make small changes is better than a few people doing tons,” Karjaluoto notes. So here’s a list of steps you can start with today. And then add to tomorrow. And keep up with next week. And the week after … .


SEI (The Sustainable Endowments Institute) provides in-depth sustainability profiles for hundreds of colleges in the United State and Canada. smashLAB worked with the organization to translate their report card to the web environment.


smashLAB launched “‘Design Can Change’: an initiative aimed at uniting the world’s graphic designers to use their influence and purchasing power to combat climate change.” More than 2000 designers from 80 countries have signed the pledge, committing themselves to more sustainable practices.


Borealis offers carbon offsetting by acquiring land, planting trees, and developing bio-diverse forest ecosystems. smashLAB developed the company’s website.


Frogfile researches and supplies eco-minded offices with a wide range of effective and eco-friendly supplies. Naturally, they turned to smashLAB to create their e-commerce site.

SIDEBARS:

Steps to Sustainability

Buy fewer and better things and keep them for longer
As Karjaluoto says, “We have to get away from this idea of buying and chucking.” Look not for the latest, but for the most classic and durable things. Keep them, use them, care for them, fall in love with them over and over.

Buy from responsible manufacturers
Sure, some sustainable initiatives may seem gimmicky. But it’s better than doing nothing. There are plenty of high-profile companies like Product (RED) and Patagonia that have social missions as part of their policies. But even smaller companies are increasingly making donations to worthy causes. Look for the small print, the opportunity to make a donation at checkout, the product that gives back. You’ll make your dollars do more.

Buy used
Instead of buying something that was designed to look like it came from the ’50s—oops, mid-century modern—go to antique stores and garage sales. Amongst all the plastic junk, you may find wonderful items that were manufactured of durable materials … perhaps even in this country. You might even find something with classic lines and a cool logotype that works far better than new versions.

Find creative ways to recycle
Recycling isn’t just using blue bins and dropping off electronics and toner cartridges — which, of course, you already do. It’s giving your perfectly good but not quite up-to-snuff computer to your grandmother or the community center. It’s taking your out-of-fashion clothes to Goodwill. It’s calling the Salvation Army to pick up old furniture — which they usually do for free. You get to do well by the planet and another person.

Do a little something every week
Light bulb out? Replace it with a CFL. The quality of light from compact fluorescents is getting better all the time. Watching auto expenses? Make sure your tires are inflated properly, and you’ll save gas. Running errands? How about walking to the store with your canvas bags instead? Drawers filled with extra pens and office supplies? Put them back on the shelves, so they get used instead of hoarded. Need a scratch pad? Make one from all those printouts cluttering your file folders. Searching online? Use Blackle.com instead of Google’s bright-white page and conserve energy (over a billion watt-hours have been saved so far). Grabbing a coffee? Use your own mug. Dining in? Bring your lunch in a reusable container.

Educate yourself
Sustainability can seem complex and fraught with hidden booby traps. Remember the “cloth versus disposable diaper” issue? Turns out all the fertilizer and gas-guzzling equipment for growing cotton, along with the hot water and detergents for washing, made disposables look not so bad. Knowledge is power, and there are many resources to keep you up to speed. Some are listed in this article, and more are coming online and to your (used) bookstore every day.

Be a role model
As Gibson notes, “There’s always the question of what can I do … just one individual, how can I contribute? But you take the first step, and other people fall in line.” At his office, this includes everything from inspirational staff meetings to taking on pro bono work that promotes the sustainability message. And being an example does not mean being a buzzkill to every friend who uses a paper cup. Just carrying around a well-designed personal mug shows it’s practical, easy and even enjoyable. As Gibson says, “You have to make it fun, everyday and inevitable instead of tedious. We’re at that stage where green is second nature.” Pun, no doubt, intended.

Resources to Sustain You
For more ideas and up-to-the-minute inspiration and information, check out these resources:

The Green Office Manual: A Guide to Responsible Practice, edited by Wastebusters ($95), Earthscan Publications Ltd., www.earthscan.co.uk

The Little Green Handbook: 145 Simple Steps to Save the Planet, by Ruth Cullen ($9.95), Peter Pauper Press, www.peterpauperpress.com

SustainAble: A Handbook of Materials and Applications for Graphic Designers and Their Clients, by Aaris Sherin ($45.90), Rockport Publishers, www.quaysidepublishinggroup.com

www.02.org

www.designbynature.org

www.designcanchange.org

www.ecofabulous.com

www.greenbiz.com

www.planetgreen.discovery.com

www.re-nourish.com

www.sustainability.aiga.org

www.thegreenoffice.com

www.treehugger.com

About the author
Laurel Saville writes articles, essays, short stories, books, white papers, brand strategy, corporate communications, and marketing materials from her home in Albany, N.Y.
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