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The Business at Hand
Business cards are an oft-overlooked art form—a useful marketing tool that can move the receiver to action or, if not done correctly, can have a negative effect on business. 

by Marcy Slane
March 2009
Unfortunately, many people are under the assumption that business card design is as easy as slapping a logo and address on a 2 x 3½-in. piece of card stock. Smart designers know it isn’t so. Don’t let yourself be too busy selling your clients’ work to give enough consideration to your own. Take a moment to evaluate your own business card design—and bring it to the next level to show potential customers what you’re really worth.

START WITH A GREAT IDEA
Yang Kim of People Design in Grand Rapids, Mich., understands why these Lilliputian designs can be frustratingly complex, but she accepts them as a way to exercise her design chops. “Because you have such a small amount of space in which to impart personality, business cards can be a difficult project,” she explains. “On the other hand, they also can be an interesting design challenge.”

When People Design underwent a name change in 2007 to reflect the group’s commitment to usercentered design, they also knew it would lead to an entirely new identity. Now that People Design focuses on people and stories, Kim wanted her business cards to stray from the corporate look many of them tend to take on. “As with any project, you have to start with a great idea,” she imparts.

“We thought it would be nice if our business cards became an individual expression rather than the usual corporate expression,” Kim remembers. “The personal stories on our business cards became the driver for our identity program.”

People Design selected Helvetica Neue to illustrate the new focus. “Helvetica is a classic modern font,” Kim says. “Fonts, of course, are another dimension that convey a personality and in this case, we wanted something that didn’t distract from the stories. Helvetica was a logical choice for this. Also, when you look at fonts for identities, you will want to take a look at which fonts the company name looks best in.”

It goes without saying People Design looked best in Helvetica Neue. “Because we want people to read the primary text, we decided to make it bigger, more friendly,” the designer says. “And not do that tiny, gray Helvetica type—that would have been so easy to do.”

After researching and testing an array of color choices, People Design chose a refined combination of black and tan. “Color also conveys a personality and mood. The idea of this narrative is that it’s a bit like an excerpt from perhaps a story. We wanted a book or story-like feeling, which led to black, and then to black and tan. The black-and-tan combination feels very sophisticated and works well with all those words.”

“I firmly believe you should be so proud of your business cards that you’re excited to hand them out,” Kim notes. “That was our goal with this project.”


People Design
After People Design (www.peopledesign.com) developed a new look for the company, creative director Yang Kim understood a complete identity overhaul came with the territory, and the firm promptly redesigned its business cards. The designers went with Helvetica Neue, a modern font with a friendly feel, due to the larger point size used. The team also chose a black-and-tan color palette to impart the sophistication and personality of the new business identity.

HAVE FUN
Stefan G. Bucher, an energetic creative known for his daring creations and illustrations, owns 344 Design, “a Los Angeles-based design firm specializing in work for creatively ambitious clients.”

Bucher chose to share his set of cards for the identity of Open Intelligence Agency, a brand and communications firm in London, as a complex network of cards telling the story of this “roving gang of international account planners,” he says. His design works holistically to share a focus on the creativity of his client, as well as giving each player in the firm a chance to shine.

To illustrate this diverse bunch, he created 12 different squid mascots played out across 48 different business card designs. He advises the following: “Exploit the fact that lots of cards fit on each sheet, and the plates don’t care if each card looks different.”

“[Designing] seems like such a natural thing for me,” Bucher muses. “Have fun is the only [advice] that comes to mind.”


344 Design for Open Intelligence Agency
Because his client had developed a reputation for its group’s creativity, 344 Design’s Stefan G. Bucher (www.344design.com) wanted every card in this series to have a unique look all its own, while still relating as a group. He approached each design as holistically as he did individually, illustrating 12 separate mascots across 48 playful business-card designs.

PERSONALITY FROM A BUSINESS CARD
“Business cards are, in my mind, a very unique piece of a company or person’s corporate or brand identity,” explains Pash, creative director of Digital Soup, also located in Los Angeles. “Despite the undisputed belief that face-to-face is easily the most effective means of communicating a message, very little actually happens that way. The vast majority of information exchange is accomplished through graphic design using various forms of media. Business cards are thus unique—in the majority of cases, the actual transfer from the author of the message—our client’s company—to the recipient of the message—the target audience—takes place in a face-to-face, personal setting. This is a rare attribute of any kind of graphic design.”

Pash says these days he often finds himself preaching to other designers about personality—and vigorously explaining that all businesses and products have one. Because business cards are often shared with others in a personal setting, he sees their creation as a unique opportunity. “Their specific purpose is very simple: They serve as a summary or reminder of a face-to-face meeting,” he notes. “In other words, they are a small piece of design that prevents someone from having to take notes when they meet [you].”

Pash recommends imagining this scenario, which most designers can admit they’ve encountered: “Think of the last time you met someone and realized that neither of you had business cards with your information. You both jotted contact info onto a scrap of paper—probably someone else’s business card—and then exchanged them.

“Now, stop for a moment and think about the things that did not make it onto that scrap of paper, but that you nevertheless thought about that person you just met: ‘She seemed very professional and intelligent.’ Or ‘I liked that guy’s laid-back nature—he really comes across as confident but not arrogant.’ Or ‘Wow, she doesn’t seem very organized.’ Or ‘Dull, but cute.’ The range of these thoughts is obviously endless. As designers we can’t forget that this personality-trait messaging can come through from the design of a business card,” says Pash.

Similarly, Pash enjoys the following exercise in designing business cards: Grab 100 different business cards from your stash (which every designer should have) and arrange them into a 10 x 10-in. grid on a table. He says, “Without even meeting a person or knowing anything about the company, you can point at any one of those cards and give me adjectives just like those that are in your mind after a personal exchange: ‘Clean and professional. Capable and focused. Kind of boring.’” The impression a business card leaves upon you should be the overall idea the business or individual wants you to have. “Business cards are thus a delicious bridge of the gap between experience—a personal exchange and the thoughts that accompany it—and the visual messaging. With this better understanding of what’s being said and why, now a designer can approach the business card and use his design skill to figure out how to say it,” notes Pash.


Digital Soup
Pash, creative director of Digital Soup (www.digitalsoup.com), believes every card should have a strategy to demand attention and speak to the receiver quickly, giving a first impression that tells you what the owner of the card does and how well he or she does it. The extra-thick museum board, letterpressed with black only on the front and solid green on the back, not only gives the card a nice texture, but also sends the receiver a strong message: This firm is as sleek as it is creative, and its solid reputation stands out among the rest.


it Worldwide
To illustrate the elegance of Pash’s sister company, it Worldwide, Pash utilized offset lithography on 165-lb., double-thick card stock. He chose to voice his concern over the environment subtly by using soy ink—two colors on the front and one color on the back.

DESIGN BOTH SIDES
Clifford Stoltze of Stoltze Design in Boston admits that creating his own business card has many times felt encumbering, even daunting. “I’ve always found designing a business card for yourself is one of the most difficult projects for a designer,” he explains. “The challenge isn’t so much coming up with ideas, but settling on one you can live with for at least a few years.”

For his newest set of cards, Stoltze’s process focused on his development of a new Stoltze Design logotype. “The solution involved doing a treatment of the word Design that reads backwards and upside down—which, for me anyway, means that we look at design from all angles.”

Stoltze says he chose letterpress printing “to make it more tactile and, well … impressive.” He added heft and dimension by speccing a custom duplex stock, and ultimately surrounded the graceful design with rounded corners. “All in all it wasn’t the cheapest way to go,” he admits, “but I always get a reaction from it … mostly good!”

Stoltze offers these tips for those tackling business card design: “Whenever possible, design both sides of the card—it usually doesn’t cost much more and it is a shame to waste that blank real estate. Also, try to vary the size from the standard 2 x 3½ inches, although it’s best to stay within those dimensions.”

YOUR TURN
Remember not to become so engrossed in your customers’ projects that you forget the importance of impressing the next big client with your own business card. You may find yourself face-to-face with a potential client who either can spot a good card or doesn’t have enough time to search for one. Make yours stand out. Take some much-needed time to be certain your business card is truly worth holding on to.


Stoltze Design
The major focal point of Stoltze Design’s (www.stoltzedesign.com) business cards is the word Design, which can be read backwards and upside down, demonstrating the firm’s ability to approach design from every angle. The business cards are letterpress-printed on heavy, luxurious stock with rounded corners, making a lasting impression of elegance.

SIDEBARS:

Business Card Design Tips from Pash at Digital Soup:

1. Include only information that is correct, current and relevant. If only 2 percent of people will need to know your fax number, leave it off. Those 2 out of 100 can call to get it.

2. Capture the most basic, essential personality traits of the business or person. See above.

3. Without overdoing it, design in a way that will give people something to talk about once the card exchanges hands. Great design will capture attention and hold a viewer’s interest, so make it memorable.

4. Remember that business cards are an amuse-bouche: a bite-sized hors d’oeuvre, served as an excitement of taste buds to both prepare the guest for the meal and to offer a glimpse into the chef’s specific and personal approach to cooking.

Former managing editor of STEP inside design and Dynamic Graphics, Marcy Slane (marcslane@yahoo.com) is an insurance and technology copywriter by day and freelance writer/editor by night. Her clients include Quayside Publishing Group, numéro magazine and several marketing and design firms.
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