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Type Fix: Using Type to Make Corporate Documents Lively
Designing boring corporate documents got you down? 

by Allan Haley
September 2008
Faced with designing yet another brochure for your company’s line of augers and mud pumps? Maybe the sixth in a seemingly endless series of product specification sheets is making you think twice about the vitality of your profession—and is causing your boss to question your ability to create effective and stimulating graphics.

No worries; typography can spice up your life—as well as the projects you work on. Try out the following typographic tricks, and you’ll start having more graphic fun—and creating documents that will make people take notice, read copy and take action.

Top 10 tips for getting lively:
1. Make a shape
2. Supersize it
3. Create a time and place
4. Amaze with initials
5. Make your own alphabet
6. Have some pun to make your point
7. Do the unexpected
8. Make white space your friend
9. Use both sets of letters
10. Play with punctuation

MAKE A SHAPE
Using type to convey a message and to create a graphic shape is a great typographic trick. The shape helps the message become more inviting, engaging and memorable. Sometimes pouring copy into the desired outline can make the shape. Sometimes the type in a block of copy can be colored or tinted to reveal a shape. Other times, a line of text copy can become the outline of a shape.

Remember, though, that creating a typographic shape is only part of the process. Ensuring that the copy is still easily read is the other part. Text and spacing may need to be manipulated to maintain the shape’s integrity and content readability. It may take some fine-tuning to get the copy to space well and look even on all the lines.

SUPERSIZE IT
We’re used to seeing big type against a large backdrop but, when it fills a small format, the type can transform into an engaging and dramatic graphic illustration. Sometimes, if all you’re given is text and a small budget, large type can enliven the piece and give it drama beyond the allotted resources.

The hangtags Design Army created for the Karla Colletto collection of swimwear are an excellent example of supersizing type. The large letters on one side of the hangtag become a graphic echo of the headlines energetic, fun or garish on the other side. The addition of the photograph of the model further reinforces the scale of the type.

CREATE A TIME AND PLACE
Retro is the next “new.” Even though your audience may not have experienced the 1890s or the 1920s firsthand, creating a design that harkens back to the Victorian era or the Roaring Twenties takes them to a time that has a defined aura. This gently engages the reader in the poster, brochure or document. The right typeface can easily—and inexpensively—evoke the look and feel of a time or place. A poster that is a send-up to ’60s psychedelic lettering or a brochure that replicates worn wood type from the turn of the last century is easy to produce using one of the thousands of period, or “antique,” fonts that are readily available.

Canadian firm Sid Lee took advantage of the power of retro to unify the various products from Saputo Cheese into one strong brand. From Camembert to Brie, the distinctively different cheeses are brought into one family of packaging that delightfully evokes the feel of the 1890s. The fonts are different; the colors are different. But there is an overall flavor that unites the menagerie of cheeses into a suite of like-branded products. Color alone could not have accomplished the goal, but color and type proved to be a powerful unifying force.

AMAZE WITH INITIALS
Use initial letters to enliven a page, introduce paragraphs or even to serve as graphic illustrations. Historically, initial letters were used to provide a special introduction to a manuscript page or paragraph. While they can still perform this traditional function, initials can also take on much more important jobs. The wonderful blackletter initials that designer Marian Bantjes used in the annual report for the Society of Graphic Designers of Canada are a perfect example. They create a graphic echo to the blackletter type used in the report title, and to the lettering that runs along the left side of the page. They also serve as touchstones for the multiple paragraphs on the large poster-sized document. In addition, the fanciful hairline flourishes that emanate from the initials take the reader on a wild ride through the poster.


Marian Bantjes (www.bantjes.com) uses blackletter type for the Society of Graphic Designers of Canada's annual report.

MAKE YOUR OWN ALPHABET
A hand-drawn headline or series of subheads can be a delightful and humanizing relief from typical display typeface designs—just don’t overdo it. A successful melding of handwriting, minimalist lettering, simple illustrations and stock photos can produce an economical and engaging document.

No typeface brings quite the warmth and implied honesty to a message that calligraphy or handwriting does. Hand lettering can also create drama and a feeling of immediacy that no commercial font can. It can engage the reader and provide the perfect counterpoint to typeset copy.

The caveat to making your own alphabet is: Never use a handwriting or calligraphic font to set more than a handful of words. The quirks, idiosyncrasies and “human aspects” that make them appear handwritten or calligraphic become noticeable after just a few words—and get downright annoying in sentences or blocks of copy.

Lowercase Inc. created its own alphabet for the Chicago Volunteer Legal Services’ 2006 annual report. The rustic, hand-drawn outline letters announce, “Lawyers solve problems,” creating an engaging cover for the report. If the words were set in type, the message would be the same—but the cover would not be so compelling. Opening the report reveals the same hand-drawn letters against a pink background—providing the perfect counterpoint to the stark black-and-white photographs and illustrations that pepper the report.

HAVE SOME PUN TO MAKE YOUR POINT
Take advantage of visual puns and multiple typographic images. It has been said that those of us in a literate society cannot simultaneously embrace both sides of a visual pun. We continually flip back and forth between the possible interpretations. This is a sure way to involve the reader and to ensure resonance for your design. Last year’s fifth anniversary catalog from Veer is a perfect example. Look at the catalog upright and a large script “5” dominates the cover. Turn the catalog 90 degrees, however, and the “5” reveals itself as the last two letters of the Veer logo.

The caveat to this trick is that if the visual puns are forced, if they are not absolutely clear and successful, they will go over like a bad joke. If you need a little inspiration for creating typographic puns, go to www.bemboszoo.com.

DO THE UNEXPECTED
Using an unexpected typeface or combining unlikely typefaces can create memorable typography. Just avoid becoming memorable by employing bad typography. “Unlikely” and “unexpected” can be good qualities—“inappropriate,” however, is not.

One unexpected trick that almost always works is to mix the italic from a serif typeface with any other design—even a sans serif. The combinations work surprisingly well.

Marian Bantjes clearly accomplishes the unexpected in the annual report she designed for the Society of Graphic Designers of Canada. Even though blackletter is still used in Germany and has found a strong following among graphic designers in Mexico, in North America it is a style not normally found outside of antique shop signage. Its use in the large annual report poster, however, is not only unexpected—it is also a graphic delight.

MAKE WHITE SPACE YOUR FRIEND
Avoid long lines of type and deep paragraphs and give pages lots of “breathing room.” White space invites the reader into the cover of a catalog or brochure and helps to focus attention on the type and images.

The sales kit Think Studio in New York created for Paul Labrecque Hair Care is a wonderful—and wonderfully successful—example of taking advantage of white space. Although the product line is quite complicated (there are six lines of hair care products, based on hair type and use: straight, color, curly, volume, repair and daily; and each line has four products: shampoo, condition, style and finish) the sales literature has been made visually inviting and remarkably simple to navigate through the use of white space and clean typographic arrangement. (Simple is better.)

And, as for being successful, with the sales kit in hand, representatives of Paul Labrecque were able to get into Fred Segal in L.A., Louis in Boston and Selfridges in the U.K. (Simple also sells.)

USE BOTH SETS OF LETTERS
Headlines, subheads and blocks of copy set in all caps are deadly dull, difficult to read and take up valuable page real estate. Always try to set cap and lowercase headlines and subheads and, when you have to, use small caps in text copy.

The largest percentage of the type we read is of the lowercase variety. We are much more comfortable reading these characters. Studies have also shown that the various heights of the lowercase characters (x-height characters, ascenders and descenders), when combined to form a word, create an outline shape that is stored in the reader’s mind. This word shape becomes an aid to quick word recognition. Because of this recall factor, words set in lowercase letters can be read much faster than words set in all capitals.

It’s important to use only “true-drawn” small caps, which are available in actual small-cap fonts or as characters in their respective typeface families. True-drawn small caps are designed to blend with the weight, color and proportion of lowercase letters. Always a poor substitute, computer-generated versions or reduced caps are simply scaled-down caps, and they are usually too light and often too narrow.

While using the right set of letters may not seem like raucous typographic fun, the results are rewarding—and will be appreciated by your readers.

PLAY WITH PUNCTUATION
Exclamation points, question marks, quotes, commas and other punctuation marks can be powerful and versatile graphic images. The key is to use them in unexpected ways. We are accustomed to seeing exclamation points at the end of a sentence, but if one is used to replace the letter ‘l’ in the word “laugh,” a charming and engaging graphic message is the result.

A few easy ways to add drama, distinction and multiple levels of meaning to graphic communications are to use punctuation at very large sizes, as an illustrative device or even to use marks from different fonts. The large quotation marks in the booklet that Design Army created for Signature Theatre frames, separates and provides a graphic focal point for the many endorsements.

No doubt about it, typography can be a graphically fun and stimulating design tool. However, it takes common sense and a careful eye to create communication that is inviting, makes an impression, focuses attention, engages the reader and creates a mood—ultimately giving life and personality to the printed word. It’s safe to say that none of the design solutions discussed here “just fell into place.” Each solution was carefully planned. Most were arrived at only after several iterations and false starts. Typography is fun—but good typography is not always easy.

About the author
Allan Haley is the director of Words & Letters at Monotype Imaging. He is chairperson of AIGA Typography and a past president of the New York Type Directors Club.
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