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Making the Wrong Type Right
What to do when font choices are made for you. 

by Rodney J. Moore
April 2008
Finding fonts for projects can be both fun and a little frustrating. Even if you believe all typefaces are created equal, you no doubt have a few favorites. However, with any new project, you must first determine if you are free to use whatever ones you want or are you locked into using only certain faces.

LEGGO THE LOGO
In many cases, modifying a logo or identity will be off-limits. You won’t be allowed to make changes, no matter how good the argument. What do you do when faced with a less-than-ideal font you must use? Get creative, says Sharon Oleniczak of People Design, formerly BBK Studio in Michigan.

Take the group’s work for Old Kent Financial, a bank in the upper Midwest. At the time of People Design’s involvement, Oleniczak says Old Kent was an established brand within the region. Given that Old Kent was a financial institution, People Design was aware of the bank’s rather conservative mind-set.

“The bank wasn’t extremely open to trying anything new,” says Oleniczak. “It had tight standards and guidelines as far as fonts go. It used Frutiger as well as Palatino.” She says People Design’s approach to the Old Kent project focused on establishing a consistent identity program without changing the logo. Even Old Kent’s in-house newsletter makes use of the Frutiger typeface. “Again, we stayed within the family [for the newsletter] … stuck with the Frutiger font throughout, and we didn’t introduce another font.”

Note: In the hands of owners, it seems banks are bought and sold daily—so it’s no surprise that Old Kent was acquired by Fifth Third Bank. And as a result, the Old Kent identity was completely phased out.


Old Kent bank’s in-house materials
Prior to People Design’s (www.peopledesign.com) involvement in the project, most of Old Kent’s in-house materials lacked cohesion. “We tried to transition them to a much cleaner look; to come up with a conceptual approach that connected to that grid,” says Sharon Oleniczak of People Design.

Because of Old Kent’s identity standards, People Design had the choice of using Frutiger or Palatino. “We didn’t pick up on Palatino,” Oleniczak says. “We stayed with the simple sans serif Frutiger, used different sizes and weights to highlight different types of information … and really kept it pretty clean and simple.”

“Frutiger has such a nice cap height, so when we set it for text, it’s friendly and readable,” notes Oleniczak. “We didn’t want to start adding too many [design] elements. The logo was a consideration there. The logo, because it’s italicized, is pretty active.”

Another motivation for using a single typeface in Old Kent’s materials was that People Design knew many of the pieces would be used as templates; limiting the typeface to Frutiger would maintain cohesiveness within various uses of the materials.

ROOM TO GROW
Gouthier Design, now in New York City, added a little breathing room to an existing font, Centaur Expert, in a project for Ritz Carlton Hotels. Jonathan Gouthier says, “The hotels are pretty strict on the font usage. However, to go beyond just boredom, there were a couple things we were able to do: One, Centaur Expert had swash capitals, which we used as focal points on the invitation and the small brochure. Two, we widened the tracking on the letterforms—this allowed the font to appear much more elegant. Three, reproduction of the type on metal pieces made it much less boring; four, we created a floral-and-stripe pattern to intertwine with the standard font.”


Ritz Carlton hotels
Gouthier Design (www.gouthier.com) was able to successfully work within Ritz Carlton Hotels’ existing font, Centaur Expert, by widening the tracking on the letterforms. Centaur Expert swash capitals are used as focal points on the invitation and the small brochure shown above. For a unique touch, the type is also reproduced on metal.

DIG DEEP
Another way to adapt to font restrictions is to consider all of your options. Since 2000, Alexander Isley, a Connecticut-based design firm, has been handling the design of Connect—the newsletter for the New York City chapter of Women in Communications.

“About a year ago, Women in Communications decided it wanted to establish some branding guidelines, and another firm prepared those for us,” Isley says. “But the issue would be how those guidelines could be applied to Connect.”

As part of the new guidelines, Isley was faced with using Avenir for much of the text. “The newsletter always had a serif and a sans serif face, but for the sans serif, [the firm that established the new guidelines] suggested Avenir, which is a face that is pretty wide,” Isley says. “It doesn’t lend itself to long areas of text.”

While researching the font, Isley learned that a few years before a condensed version of Avenir had been developed. Isley suggested the organization add the new version to its palette of typefaces. He says the condensed version allows more words to fit on a page. “If this [was intended] to be a stand-alone publication, we probably would have picked a different sans serif that was a little more flexible,” Isley notes. “Having said that, we were really nervous before we found the condensed version of Avenir. There’s a lot of subjectivity that’s involved in selecting typefaces, but unless it’s really something that isn’t legible or from a technical point of view doesn’t work very well, I’ve always thought that good type can play a supporting role.”

Isley says although there aren’t many hard-and-fast rules for using typography, there is one cardinal rule to follow: “Personally, I think when you start mixing too many typefaces together it gets complicated. I always think it’s good discipline if you can do a design with one typeface or family, just using different widths. Designers complain about the heinous logo, and how you have to run it really big at the bottom. I think it’s the same kind of thing with the type; if you have a strong idea, you can work with it.”


Connect newsletter
The New York chapter of Women in Communications is the largest chapter in the country. Alexander Isley (www.alexanderisley.com) says handling the design of the group’s newsletter was challenging. “It is an organ for a professional association, but they are all involved in communications so it’s a pretty tough audience.”

Connect uses only two main typefaces. “Minion is the serif. Avenir is the sans serif. We switch back and forth between the two,” says Isley.

FINDING THE RIGHT PARTNER
The Killswitch Collective had to work with predetermined font choices for a multimedia promotional CD, per the client’s brand guidelines. “The font that World Creative Group (WCG) required us to use was Giza—an extremely bold typeface, most effective on posters in large sizes,” says Meredith Martin, principal of Killswitch. “The WCG logo at the time was spelled out in Giza, and the company wanted the font to be used throughout the CD. Such a distinct, stylized typeface was difficult to incorporate everywhere. In the end, we used it for spelling out the company name in the intro, and then we incorporated the font throughout the rest of the CD in the headers of each section.” Killswitch paired Giza with Avenir to keep the overall aesthetic chic and contemporary, while Giza provided a unique, thunderous punch to keep things lively and not too serious.

Killswitch was commissioned to update the identity and collateral for national architecture firm Paul Finch & Associates. “While the group wanted a fresh, sophisticated look for their new materials,” says Killswitch designer Lindsey Turner, “they wanted to keep the logotype they had been using for close to 10 years. The logo was originally set in Futura and used in conjunction with the company name and tagline. We paired the PF&A logomark with the architectural type family DIN Pro, which we used at small point sizes in a strict grid. Our use of refined, hierarchical typography supported the existing logomark while allowing it to stand on its own. Thus, we created a more modern design without sacrificing the firm’s more traditional aesthetic.”


WCG promo CD
For World Creative Group’s promotional CD, The Killswitch Collective (www.killswitchcollective.com) paired the group’s existing font Giza with Avenir—a clean sans serif—to maintain a modern appeal. Pairing Avenir with the playfully drawn font Giza balanced the design.


Paul Finch & Associates collateral
Since the architectural firm Paul Finch & Associates had used Futura for the last 10 years, the firm didn’t want to let go of it just yet. The Killswitch Collective paired Futura with Pro DIN to provide materials with an architectural feel.


Flavor of Love site
In VH1’s Flavor of Love casting website—designed by Killswitch—the Flavor of Love logo typeface is notably stylized. Candice—the bold, bubbly ’70s typeface used in the logo—is also used for various headers and callouts throughout the site.

LEARNING THE STEPS
Let’s face it: Fonts are a bit like shoes. It’s a common analogy, but like a good pair of shoes, the comparison fits. Both are necessary and noticed. Some are beloved for their classic look and feel. Some are disdained for overuse. Still others are looked at with utter bewilderment. And yet, they are vital to most every design project.

Isley approaches type as just another constraint to be incorporated into an overall design: “Design is always working against a set of constraints that have been imposed, whether it’s the deadline, the budget or a message that has to be conveyed. I think it is one of the real challenges designers face. Otherwise you would be a painter sitting in a room solving problems for yourself.” Besides, he thinks font proficiency can be learned like anything else. “I think working with type is a craft,” Isley says. “I think it’s like figure drawing. It’s a skill, and with practice, being curious, being exposed to typography or maybe taking a class, you can get a better appreciation of it.”

About the author
Rodney J. Moore, a freelance journalist turned communications and PR strategist whose specialty is crafting and making media pitches for companies and individuals, is the founder of Moore Creative Communications. He is the author of Design Secrets: Layout, and he is working on his second nonfiction book.
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